ReadyCare has employed registered Australian doctors to provide advice, treatment, diagnosis and prescriptions, Telstra Health’s managing director Shane Solomon said on Thursday.
Consultations will cost $75.90 with no Medicare rebate, but callers will first speak to an assistant to determine if the case is suitable for a telemedicine consultation.
The Royal Australian College of General Practitioners broadly supports telehealth services, says vice-president Morton Rawlin.
But the college was concerned about possible fragmentation of care for patients, whose own GPs needed to be kept in the loop.
He said the service may be very helpful when it was difficult to see your own GP, such as when travelling overseas or interstate.
The college would “watch this space” to ensure that “quality processes” were in place.
Mr Solomon said ReadyCare was intended to be complementary to, not a replacement for, GP visits.
It’s based on technology and processes used by Medgate, which Mr Solomon said was the leading telemedicine provider in Europe, conducting more than 4300 consultations daily.